Technology

We have the vision but how do we achieve it in practice?

UClarity provides technical advice and services for architecture, integration, configuration, deployment and quality assurance for all types of telephony and IT communication solutions. We have particular expertise in e-mail systems, live chat, video conferencing, collaborative portals, telephony and a range of other areas.

We have particular expertise in the following areas:

  • E-mail systems (e.g. Microsoft Exchange and Office 365)
  • Live Chat and presence systems (e.g. Microsoft Lync, Cisco WebEx and Jabber)
  • Collaboration portals (Microsoft SharePoint, Office 365, Yammer)
  • Telephony (e.g. Microsoft Lync, Cisco CUCM, Aastra MX One, Avaya)
  • Support systems for telephony (e.g. Trio, Vision Development, Competella)
  • Video conferencing systems (e.g. Cisco, Polycom, LifeSize, Microsoft Lync)
  • Web conferencing systems (e.g. Cisco WebEx and Jabber, Microsoft Lync, Skype for Business)
  • Product design (e.g. Active Directory)
  • Network Analyses for the optimisation of real-time communications (RTC)
  • Call centre solutions (e.g. Trio, DolphinQ, Interactive Intelligence)
  • Mobile IT strategies and solutions for smart phones and tablets, such as Mobile Device Management, Lifecycle Management of mobile devices

 

Our Approach